Mobile Homes information

Accommodated customers have a 50% discount on water park tickets. Tickets are purchased at the park reception.

• The minimum number of nights for booking Mobile Homes in the months of June and September is 2 nights.
• The minimum number of nights for booking Mobile Homes in the months of July and August is 3 nights.
• Base price includes bed linen, bath linen. Does not include personal hygiene products. In Mobile Homes without a toilet, only bed linen will be included.
• Bed and bath linen, when included:
• Towels: changed every 3 days
• Sheets: change every 7 days
• Children up to 3 years old are free, without bed and towel preparation (when included in the price)
• The values indicated for 2 px correspond to the use of a double bed. Use of 2 beds, for 2 px, corresponds to payment of 3 px.
• Animals are prohibited, except those legally authorized
• Smoking prohibited in accommodation
• The user must, at check-in, pay the amount of €20.00 corresponding to the deposit for the controls. It will be returned at check-out after delivery, in good condition.
• Check-In from 4pm until 10pm
• Check-Out until 11am

Cancellations:

• The reserved period, even if not fully used, is due as effectively occupied, that is, subject to payment;
• In cases of force majeure, Naturwaterpark may cancel the reservation, refunding the amount paid to the customer. This situation will only occur for reasons that are duly justified and communicated to the customer, as urgently as possible;
• Accommodation reservations are confirmed upon acceptance of the down payment. The value set for the reservation, as a deposit, is 30% of the total reservation price;
• The deposit must be paid immediately or within 1 hour. If payment is not made within the set deadline, the reservation will be automatically cancelled;
• The price paid for the reservation is deducted from the final price of the stay;
• The remaining 70% is due up to 5 days before check-in. If this payment is not made on this date, the reservation will be canceled without the right to reimbursement of the 30% initially paid;
• If advance payment is not possible, it will be made at check-in.
• In case of no-show on the scheduled day (No Show) and in the absence of any prior notice from the Customer, Naturwaterpark will assume availability corresponding to the entire reservation period, for possible sale. There is no right to refund the payment made
• Reservation change:
  • a) The customer may change the date of their reservation as long as they do so at least 8 days in advance of the check-in date.
  • b) Only a single change of booking dates is permitted. Once the change is made, it will no longer be possible to cancel the reservation.
• Reservation cancellation:
  • a) Cancellation made more than 30 days before the check-in date - has an associated cost of €10.00 borne by the customer.
  • b) Cancellation made between 29 and 8 days from the check-in date - loss of 50% of the deposit plus an associated cost of €10.00 borne by the customer
  • c) Cancellation up to 7 days prior to the arrival date, does not give rise to credit or refund

For more information, see Bungalow regulations at naturwaterpark.iclient.app/pt/page/regulation-bungalows

If you have any questions, consult our regulations at naturwaterpark.pt/pt/page/regulamento-parque-de-campismo