Scheduled opening from 30/05 to 08/09, 2024
Opening hours 10:00 - 18:30
(Attractions close 30m earlier)

May/June/September

July/August

Useful information

     • Discount for groups (20 or more paying people) – 15% (Requires a single payment), Not applicable in August or on online tickets;
     • Discount for Customers staying at our facilities - 50% (This discount is equal to the number of nights stayed);
     • Non-cumulative discounts;
     • Umbrella rental: €5.00 – Sun lounger—€7.00;
     • Attractions close 30 minutes before the park closes;
     • The entry of glass objects, such as glass bottles, glass plates, glass cups, metal knives and forks, is not permitted, for your safety and that of others;
     • Access to the enclosure with umbrellas, buoys, balls, chairs and tents (babymoovs, camping tents, beach tents, shelters, windbreaks, as well as other types of unspecified tents) is prohibited.
     • For Child or Senior tickets, it will be necessary to present an identification document proving age, at the ticket office or at the entrance.
     • The use of a bracelet is mandatory. Access and payment within the water park (bars and cash reception) is done exclusively using a wristband that is given when purchasing tickets and works as follows:
1. When purchasing tickets, a bracelet is provided for each ticket purchased. It is mandatory for each user to place a bracelet on their wrist when entering the water park;
2. The bracelet allows access control at the water park and payment for consumption made at all Naturwaterpark locations.
3. The customer can top up the balance on the bracelet, with the amount they want (minimum €5.00) at the Reception/Ticket Office in Cash and ATM, inside the water park, charges are made exclusively at ATM. Minimum charge of €5.00.
4. Inside the water park, the only means of payment available is the wristband.
5. The remaining value on the bracelet must be redeemed, free of charge, at the Naturwaterpark reception at the end of the day, until 8:00 pm. After this time it becomes unavailable. It cannot be claimed later.
6. The bracelet can only be used on the next visit if it is placed on the customer's wrist, otherwise it will not be accepted.
7. For complaints about Bracelet balances, a Bracelet Charging receipt is mandatory, without this receipt it is not possible to resolve bracelet problems and anomalies.
8. We are not responsible for any loss, damage or misplacement of the bracelet. In these cases, a new bracelet will have to be purchased. If the bracelet is unusable, an extra €1.00/bracelet will be charged, upon presenting proof of ticket purchase. If the bracelet is lost, the cost of a new entry will be charged.

• All protocols with associations or institutions, which imply discounts on park entrances, will only be valid at the Naturwaterpark ticket offices and cannot be combined with other discounts or promotions. It is mandatory to present the card or document proving the holder, the discount is only made on the holder's ticket. The customer must request this discount at the time of purchase, and it cannot be claimed later.
     • The use of necklaces, rings, bracelets, watches, earrings, sunglasses or vision glasses is not permitted on attractions;
     • For babies, it is mandatory to use diapers suitable for swimming pools.
     • Mandatory use of swimwear for all visitors, including babies.
     • Wearing shoes suitable for water is permitted.
     • Children under 12 years of age who are not accompanied by an adult who is responsible for their supervision and behavior are not permitted to enter the Water Park;
     • Access to people who, due to their condition, may disturb public order or tranquility is prohibited;
     • Access to people carrying glass objects, weapons or objects that could be used as such is prohibited;
     • Access to animals in the enclosure is prohibited, except guide animals;
     • Eating, drinking or smoking is prohibited in water activity areas;
     • Running, pushing and diving is prohibited;
     • We have items at your disposal - bathing suits, towels, flip-flops, t-shirts, sunscreen, parasol, cap. (Our store is located after entering the park, on the left side.);
     • The removal or use of chairs and support tables for the catering service is not permitted;
     • All attractions have their own rules such as height, health conditions, these are for your safety.
     • Follow the directions given by the park's employees; if you don't do so, you may be denied access to the attractions or even the park.
     • We are not responsible for accidents occurring in the park's facilities or attractions due to non-compliance with safety rules.
     • Parking in the park is free;
     • Naturwaterpark advises you to remember the location of your vehicle, as well as to leave it properly closed. Naturwaterpark is not responsible for damage or theft caused to your vehicle;
     • If you need any information inside the park, you can contact our staff who will help you;
     • The park management may, for security, weather or maintenance reasons, close some attractions, without this being a reason for discounts or refund of the entrance fee.
     • The park management does not condone behavior that jeopardizes the safety and physical integrity of our employees.
     • Behaviors such as coercion, physical or verbal threats, harassment, are grounds for disrespect, and therefore require other measures that could lead to the perpetrators not remaining in the premises. As a last resort, the authorities will be contacted to take care of the incident.
     • See regulations.