BUNGALOW REGULATIONS

Bungalows are a type of complementary accommodation to the Campsite that requires special regulation, particularly regarding the processing of reservations, their occupancy and use.
Therefore, users of Bungalows/Moblie Homes/Camaratas, in addition to the Campsite Regulations (can be consulted at reception), are subject to these regulations.

1 - Daily usage fees are shown in the table posted at the Park Reception.
2 - Children up to 3 years old are free, but are not entitled to bed preparation or towels, when included in the bungalow price.
5 - The minimum number of nights for Bungalow reservations in the months of June and September is 2 nights.
6 - The minimum number of nights for Bungalow reservations in the months of July and August is 5 nights.
7 - The minimum number of nights for booking Mobile Homes in the months of June and September is 2 nights.
8 - The minimum number of nights for booking Mobile Homes in the months of July and August is 3 nights.
9 - The reserved period, even if not fully used, is due as actually occupied, that is, subject to payment.
10 - In cases of force majeure, Naturwaterpark may cancel the reservation, refunding the amount paid to the customer. This situation will only occur for reasons that are duly justified and communicated to the customer, as urgently as possible.
11 - Accommodation reservations are confirmed after acceptance of the down payment. The value set for the reservation, as a deposit, is 30% of the total reservation price.
The deposit must be paid immediately or within 1 hour. If payment is not made within the set deadline, the reservation will be automatically cancelled.
The remaining 70% is due up to 5 days before check-in. If this payment is not made on this date, the reservation will be canceled without the right to reimbursement of the 30% initially paid.
If advance payment is not made on the defined dates and is authorized by Naturwaterpark, full payment for the reservation will be made at check-in.
In case of no-show on the scheduled day (No Show) and in the absence of any prior notice from the Customer, Naturwaterpark will assume availability corresponding to the entire reservation period, for possible sale. There is no right to refund the payment made.
     • Reservation change:
a) The customer may change the date of their reservation as long as they do so at least 8 days in advance of the check-in date.
b) Only a single change of booking dates is permitted. Once the change is made, it will no longer be possible to cancel the reservation.

• Reservation cancellation:
a) Cancellation made more than 30 days before the check-in date - has an associated cost of €10.00 borne by the customer.
b) Cancellation made between 29 and 8 days from the check-in date - loss of 50% of the deposit plus an associated cost of €10.00 borne by the customer.
c) Cancellation up to 7 days prior to the arrival date, does not give rise to credit or refund
12 - The user must, at check-in, pay the amount of €20.00 corresponding to the deposit for the controls. It will be returned at check-out after delivery, in good condition. If the accommodation and its contents are not in proper condition, Naturwaterpark has the right to demand payment for the damaged material.
13 – Occupancy and use
Check In: 4pm to 10pm
Check Out: Until 11am.
14 – Late Check-out (Until 6pm): Upon authorization and involves payment of 50% of the daily rate.
15 – The user is responsible for the cleanliness and good condition of the furniture, crockery, clothing, appliances and other equipment, as well as the building assigned to them;
16 – The list of furniture, household appliances and other objects in each Bungalow is posted inside;
17 – A copy of the document referred to in the previous point is signed by the user at check-in, assuming responsibility for the material described.
18 – The entry of animals into the Bungalows is not permitted under any circumstances, with the exceptions provided for by law;
If there is the presence of animals, namely dogs or cats, outside the exceptions provided for by law, or declared and accepted at reception, the price of the stay is increased by €10.00/night for each animal and the client may be obliged to immediately leave the accommodation unit.
19 – Smoking is prohibited inside the Bungalows;
20 – All anomalies must be reported immediately to reception;
21 – Any damage to furniture or others caused during the stay will be the responsibility of the user;
22 – Upon check-out, the key, camper cards and remotes must be handed over to reception. Together with the user, it will be verified whether the Bungalow was left in the same condition as it was found;
23 – Prices include Bed Linen, Towels. Does not include Hygiene Products.
24 - The values shown for 2px correspond to the use of only 1 bedroom (double bed). Use of 2 rooms, for 2 px, corresponds to payment of 3 px.
25 - Change of bed linen every 7 days and change of towels every 3 days.
26 - During the stay, cleaning is the responsibility of the customer.
27 - Daily cleaning of the facilities between 1pm and 6pm (does not include washing dishes or clothes), which must be requested by the customer, upon payment of an extra daily fee.
28 - Access to the Campsite
Without any danger from the regime applied to visits, entry into the Park for purposes other than camping is subject to prior authorization from the Park manager.
The use of a bracelet is mandatory. At Check in, all customers are given a bracelet that allows them to:
     1. Open the access gates to the campsite, access to the water park (when ticket purchased) and payment of expenses at all Naturwaterpark locations.
     2. The customer can load the bracelet with the desired monetary value at the Reception/Ticket Office in Cash or ATM, inside the water park the top-ups are made exclusively at ATM. Minimum loading €5.00.
     3. At check-in, the customer can purchase tickets to enter the water park of their choice and with the bracelet they will have direct access to it, without the need to go to reception every day to buy a ticket. The amount paid for unused tickets will not be refunded. It will only be refunded if the park is closed.
     4. Inside the water park (bars and reception desk) it is done exclusively by wristband.
     5. The remaining amount on the bracelet can be redeemed at the Naturwaterpark reception until check-out day at 8:30 pm. After this date it will become unavailable.
     6. The bracelet can only be used on the next visit if it is placed on the customer's wrist, otherwise it will not be accepted either for payments or for access to the water park.
     7. Failure to use the bracelet may result in denial of circulation.
     8. If the bracelet is lost or damaged during the stay, the user must go to reception to purchase a new replacement bracelet.

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